Designing a new way for remote teams to collaborate online

Year: 2021 - 2022

Client: Switchboard

Role: Lead Product Designer

Services: Product Design, Icon Design

Category: Productivity Tools

The client

Switchboard is a video conferencing tool designed for seamless team collaboration, both synchronously and asynchronously, in persistent digital rooms. These rooms enable teams to work together on shared browsers, multiplayer apps, and integrated collaborative tools like notes, sticky notes, timers, and voting widgets.

Think of Switchboard as the perfect blend of Zoom and Figma—combining real-time communication with powerful collaborative workflows. ❤️

The problem

During the height of Covid, teams that thrived in an in-office spaces struggled with zoom fatigue and the continuous issues that came with using video conferencing tools such as needing to share your screen and documents regularly during meetings.

Switchboard aimed to change the way remote teams collaborate in an online space by providing the tools and environments necessary to have spontaneous and collaborative conversations with teammates.

My responsibilities

I worked with the Switchboard team for 1 year and 9 months, during which I designed over 60 features and maintained their Design System. Collaborating closely with Product Manager Marco Iacono (formerly of Samsung and Apple) and the Engineering Team, I ensured that designs were consistently aligned with the live product and upheld to a high standard.

The impact

Unfortunately, in 2024 the company had to pivot 💔, and is now focused on automated web solutions.

Room Design

Custom Iconography

Notifications Panel

Various Modal Designs

Navigation

Sticky Note Components

Sticky Note Components

Sticky Note Components

Integration Settings

Integration Settings

© Nicola Badenhorst 2024

© Nicola Badenhorst 2024

© Nicola Badenhorst 2024